What are hotel interview questions? Hotel interview questions are a set of questions used to interview potential candidates applying for work in hotels. When diving into hotel interviews, it’s essential to remember that the hospitality industry thrives on interpersonal skills, adaptability, and a genuine passion for service. The questions you pose should not only gauge…
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Hotels have entered a new operational era. Costs continue to rise across energy, labour, and distribution while expectations for speed and personalization grow sharper with every guest interaction. To sustain profitability, operations must evolve from manually driven routines to connected, automated systems that execute repetitive tasks with precision and reliability. According to Deloitte, organizations that…
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What is a hotel classification? A hotel classification is a way for guests to understand the quality and style of the hotel they are booking. Hotels are often classified based on various criteria such as star rating, ownership or management, guest type, and length of stay, among others. Hotel classifications immediately let guests know what…
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Explore the differences between OTAs, direct bookings, and GDS, and learn how a balanced mix drives revenue and loyalty. If you ask any hotelier where their bookings come from, chances are they’ll say: “A mix of OTAs, direct reservations, and maybe some GDS.” But not all channels are created equal. Each plays a distinct role…
