Are your website and booking engine turning guests away?
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Are You Losing Bookings? Common Website & Booking Engine Mistakes (And How To Fix Them) Featured

You could be losing precious direct bookings because of some common website and booking engine mistakes. Let’s find and fix them. Running a hotel is no small task. Between managing staff, pleasing guests and juggling bookings from all directions, your plate is more than full. But here’s something many hoteliers miss: your website and booking…

I love Bandung
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10 Reasons Why Komang Ani Loves Bandung, Indonesia Featured

Although Komang Ani isn’t originally from Bandung, Indonesia, the city has captured her heart in ways she never expected.  As STAAH’s Business Development Manager, her work often takes her to different places, but Bandung holds a special charm that keeps drawing her back. Here, she shares why Bandung feels like a second home and why…

Guest expectations with direct bookings
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6 Potential Guest Expectations With Direct Bookings Featured

For a hotelier, direct bookings are one of the most lucrative channels as there is no commission to pay, higher chances of the guest completing the booking, stronger brand recall, and so on.  However, the thing that makes direct bookings lucrative is the hotel owner’s ability to be in touch with the expectations of the…